Account Executive

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Location

Dublin, Ireland

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Terms

Permanent / Full Time

Who We Are

Integrity360 is the largest specialist IT security consultancy in the country. We secure the networks, infrastructure and information of some of the leading companies in both Ireland and the UK. We are passionate about what we do, so too must any new recruits.

Integrity360 is currently expanding at a rapid rate – could you be the newest member to our team? We are fun and dynamic and believe in constant learning and development. Progression is a typical buzz word within the organisation. #Whatsthecatch

Job Role & Responsibilities

  • Actively contributes to the growth of Integrity360 business through providing sales support to the Field and Desk Based Teams customer base you are aligned to.
  • Management of inbound customer calls on the mail sale phone number
  • Liaising with distribution partners to ensure quotes are requested, checked for accuracy and uploaded to Salesforce
  • Ensure customer records are kept up to date on CRM tool
  • Ensure and that orders are processed, and PO are issued to Partners in timely manner
  • Prepare and send welcome packs to customers following receipt of orders
  • Use online partner portals to keep vendors informed on opportunities
  • Assist with internal queries from finance, operations, resourcing and technical teams
  • Hold regular review session with the Field and Desk Sales Team’s that you are aligned to, providing updates on any issues / risks
    Order Management
    • Complete Due Diligence on order processing e.g. are EE’s, PO’S attached to OPP
    • Assist virtual team with the resolutions of queries on orders processed
    • Provide updates on open orders and any potential delays
    • Liaise with resourcing team on open projects and provide customers with updates where no PM resource is assigned
    • Production of customer welcome packs
    Finance
    • Resolution of customer billing queries
    • Ensure PO’s are receipted in a timely manner and the renewal details are entered correctly
    Operations
    • Process Deal Registration
    • Creation of new product codes on Salesforce
    • Production of SOW for Client Partners

Competencies

  • Adopts and practises a Right First-Time approach
  • Ability to work independently and be a self-starter while also being capable of working within a dynamic and highly distributed team environment.
  • Understanding of the sales process, margin retention, and the ability to collaboratively.
  • Excellent written and verbal communication skills.
  • Experience in Microsoft Office
  • To maintain regular and focused contact with members of the virtual team including, Pre-Sales, Practice Consultants, Project Management and Service teams

What you bring to us

  • Should have 2 years sales support / account executive
  • Works on own initiative and is continually looking at ways to improves performance
  • Demonstrate an understanding of the Integrity360 portfolio and competitive market
  • Awareness of the Business Arena

What we will provide for you

You will have the opportunity daily to interact with other committed, talented and equally security focused professionals in a challenging, team-oriented environment to guide and liaise on technical issues and mentor other staff members.

  • Opportunity to gain experience and knowledge in a key field of expertise
  • Exposure to many sectors including Financial Services, Retail, Online Gaming and Telecommunications
  • Further education, mentoring and training to enhance your skillset
  • A team of highly experienced technology and security professionals to work with and support you.
  • A chance to work with one of the market leaders in Information Security companies (Winner of the AIB Enterprise of the Year Award 2013, Nominated for EY, EOY 2015, Winner of Best Place to Work 2016, Winner of Managed Security Service Provider 2017)
  • A company that is going from strength to strength with significant growth plans that we are achieving.
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