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Identity Professional Services

Identity professional services take your project from architecture and design through deployment, integration and handover to your team.

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of identity attacks are password attacks. (Microsoft Digital Defense Report 2025)

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phishing-resistant MFA stops over 99% of identity attacks, even when the attacker has the correct username and password (Microsoft Digital Defense Report 2025)
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What are identity professional services?

Identity professional services cover the design, deployment and optimization of identity solutions, from initial architecture through configuration, integration, testing, rollout and handover. The work spans access management, privileged access management, identity governance and administration, and customer identity.

Our consultants deliver identity projects across highly regulated industries, aligning with your business goals, your user requirements and your security objectives.

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Is this right for your organization?

Identity professional services fit if you are:

  • Implementing new identity capabilities

  • Replacing legacy IAM platforms

  • Deploying access management, privileged access, identity governance or customer identity solutions  

  • Undertaking a cloud or Zero Trust initiative

  • Expanding or optimizing existing identity solutions

  • Working with an internal team that requires specialist identity expertise 

What Identify Professional Services delivers

Engagements may span more than one of these six areas. Our identity specialists work with you to scope the combination that fits what you're trying to achieve.

Design and build

Your identity project runs from initial discovery through to deployment and handover, covering architecture, technical design, platform configuration, policy development, application onboarding, workflow automation, testing, rollout, documentation and knowledge transfer.

Expand and optimize

The platforms you have go further with additional applications onboarded, new integrations built, manual processes automated and unused licence capability brought into use.

Access Management

Implement authentication, authorization, SSO, federation, MFA, passwordless authentication and adaptive access controls. 

Privileged Access Management

Protect your privileged accounts through credential vaulting, password rotation, session monitoring, least privilege, and just-in-time access.

Identity Governance and Administration

Automate Joiner Mover Leaver (JML) processes, application onboarding, access requests, approvals and certification. 

Customer Identity and Access Management

Create secure customer registration, authentication, consent, identity-verification and account-recovery journeys, with granular controls for AI agents acting on behalf of customers. 

Download the Identity Services Brochure

See how advisory, professional, support and managed services work across the identity lifecycle, and which combination fits where you are today.

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Speak to an identity advisor

Whether you're implementing, replacing or improving an identity platform, the expertise is here to turn that investment into working capability. Talk to an identity advisor about what your project needs.

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