Under Attack?
Social Engineering
Social engineering testing puts realistic phishing, vishing, pretexting and physical intrusion attempts in front of your teams under controlled conditions and shows how your organization detects, reports and responds.
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What is social engineering testing?
Social engineering testing is a controlled assessment of how your people, procedures and physical controls respond when someone tries to manipulate them into revealing information, granting access or taking an unsafe action. Where penetration testing examines technical weaknesses, social engineering testing examines the human and procedural side through simulated phishing emails, fraudulent phone calls, impersonation, malicious media drops and attempts to enter your premises.
You get an honest picture of how your awareness programs and reporting processes hold up, based on what happened during the assessment.
From findings to practical change
Testing shows you where things stand. What follows matters more. Findings feed into the training topics your results point to, the reporting routes worth making easier to use, and the procedures worth tightening. We work through those priorities with you, and revisit them as the techniques change.
Benefits of Social Engineering Testing
Every scenario is agreed with you before anything starts, including how far each attempt goes and where the boundaries sit. From there, the assessment gives you:
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Measure real behaviour: How your teams respond to realistic manipulation, set against the training completion rates you already track.
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Validate your procedures: Identity verification, password resets, visitor management and incident escalation, tested under pressure.
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Evaluate technical controls: Whether email security, endpoint protection, web filtering and reporting tools detect or interrupt an attempt.
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Identify risk patterns: Which roles, processes, locations and scenarios create the most exposure, reported as patterns rather than individual names.
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Target your awareness training: Evidence that makes the next round of training relevant to what your teams met.
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Strengthen incident reporting: How quickly suspicious activity is recognized and reported through the right channels.
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Test physical security: Reception procedures, access controls, staff vigilance and visitor management.
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Demonstrate assurance: Evidence that human and physical controls are being assessed and improved.
Social engineering testing as an ongoing program
A single assessment tells you where things stand today. Techniques change, people join and leave, and processes shift, so testing works best on a cycle, with each round of training shaped by the results before it. We'll agree a cadence that fits your calendar and your risk profile, and adjust the scenarios as the tactics change.
CREST accreditation is independently assessed rather than self-declared, covering technical capability, ethical conduct and quality of delivery. Your engagement follows the methodology and standards it certifies.
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Talk with Integrity360 advisor about which solutions are the right approach for your organization.
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Access key insights
Social engineering FAQs
What is social engineering in cybersecurity?
Social engineering is the use of deception to manipulate individuals into revealing confidential information or performing actions that compromise security. It exploits human behaviour rather than technical flaws.
What is social engineering testing?
Social engineering testing simulates real-world attack scenarios, such as phishing emails, phone calls, or physical breaches, to assess how well your staff can detect and respond to manipulation attempts.
Why is social engineering testing important?
Human error remains one of the biggest cybersecurity risks. Testing helps identify user awareness gaps, reduces the risk of credential theft, improves incident reporting, and strengthens your overall security culture.
What types of tests does Integrity360 offer?
A few of our more common tests include:
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Phishing simulations (email, SMS, or voice-based)
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Vishing and pretexting exercises
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Physical security assessments (e.g. tailgating, badge cloning)
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USB drop tests
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Custom role-based or targeted campaigns
How often should social engineering testing be performed?
Best practice recommends conducting phishing simulations and awareness testing at least quarterly, with more extensive campaigns annually or after major organizational changes or incidents.
Does social engineering testing support compliance?
Yes. It supports frameworks like ISO 27001, OSFI, SOC 2, PCI DSS, and PIPEDA by demonstrating security awareness initiatives, staff training, and incident readiness.
What happens after a social engineering test?
You receive a detailed report with success rates, user behaviour analysis, areas of concern, and tailored recommendations. Integrity360 also offers post-test awareness training to reinforce best practices.
What makes Integrity360’s social engineering service different?
Integrity360 combines offensive security expertise with behavioural insights. Our tests are realistic, risk-managed, and aligned with your organization’s threat landscape by focusing on awareness to strengthen employee diligence and resilience.
