Cyber Incident Response Services

We start by establishing the nature, severity, and likely scope of the incident, working with your team to identify affected systems, gather available evidence, and agree on the actions that can't wait.

Once we understand the threat, we limit its spread and cut off further attacker movement. That can mean isolating compromised systems, disabling affected accounts, blocking malicious infrastructure or restricting access between parts of your environment. Every containment measure is weighed against preserving forensic evidence and keeping your critical operations running, and we talk through those trade-offs with you before acting.

With the scope established, we remove malicious files, attacker tooling, persistence mechanisms and compromised credentials from your environment. Stopping the immediate attack is the starting point. The work's objective is to ensure the threat actor has no viable route back in.

Your IT and security teams work alongside ours to support the safe restoration of affected systems and services. Based on what your business needs running first,  we agree on the restoration order, then validate systems before they return to production, watch for renewed activity, and sequence remediation so operations resume without reopening the same exposure.

After containment and recovery, you receive an assessment of what happened, how the incident developed, and what would reduce the risk of it recurring. We walk your team through the findings and the decisions worth making next.

Findings can support internal stakeholders, insurers, legal advisers and regulatory requirements, while recommended remediation measures help strengthen security controls and improve future Incident Response readiness.

Containment comes first. We isolate affected systems, investigate attacker activity, identify potential data exfiltration, and work with your team to recover operations safely.

Our investigation establishes how access was gained, which systems were affected, and whether sensitive information was accessed, altered or exfiltrated, giving you the evidence your notification decisions depend on.

Compromised mailboxes, fraudulent transactions and identity-based attacks are investigated to identify which of your users are affected and close off further misuse of accounts and credentials.

Where malicious software or suspicious activity is detected, affected endpoints and servers are analyzed for malware, attacker tooling, persistence mechanisms and indicators of further compromise.

We investigate suspicious and malicious activity across your cloud environments, identities and SaaS platforms to identify compromised accounts and unauthorized access.

Attackers holding valid credentials can move through an environment without deploying malware. We investigate suspicious logins, account takeover and identity abuse to establish the extent of the compromise and contain further access.

Where an employee, contractor or other trusted user is suspected of malicious, unauthorized or high-risk activity, we investigate while preserving forensic evidence to the standard your HR, legal or law enforcement process may later require.

When systems are deliberately taken offline, we help you assess the incident, coordinate containment with your providers, and establish whether the disruption forms part of a wider compromise.

If you suspect an attacker has reached your environment, we examine systems, network activity, identities and forensic evidence to determine the scope of the intrusion and whether they are still present.

Not every incident begins with a confirmed breach. Unusual activity, unexplained alerts or behaviour that doesn't add up is reason enough to call. We investigate and establish whether malicious activity has occurred.