Identity Services
Govern, Secure and Manage Every Identity
Employees, customers, privileged users, applications, machines and AI agents all need governing. Bring them under consistent control, from assessment and strategy through to day-to-day management.
What are identity services?
Identity services control who, or what, can access your systems, applications and information. They combine technology, governance and operational processes so that access is granted appropriately, reviewed on a cycle and removed when it is no longer needed, across the full identity lifecycle.
That lifecycle now covers more than people. Applications, machines and AI agents hold access in the same environments your employees do, and they need owners, permissions and end dates in the same way. Integrity360 provides the advisory, professional, and managed services that bring all of these identities under consistent control.
Identity services across the program lifecycle
Identity services span the program lifecycle, from initial discovery and strategic planning through implementation, continuous improvement, and business-as-usual management. Which of those stages you need depends on what you already have in place.

Identity Advisory Services
Understand your current position and establish a practical route forward.
Our advisory capabilities include:
Current State Assessment (CSA)
Rapid PAM Assessment
AI Identity Framework
Bespoke Advisory
Working with you, our consultants assess existing environments, identify risks and gaps, define governance models and develop tactical and strategic roadmaps. Bespoke engagements cover specific technologies, business requirements or identity challenges that fall outside the standard assessments.
Professional Services
Design, implement and develop identity technologies that support your organization’s requirements.
Our Professional Services include:
Design and Build
Spans:
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Architecture and engineering
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Platform implementation and configuration
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Application and system onboarding
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Integrations and workflow automation
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Testing, deployment, and operational handover
Expand and Optimize
More capability from platforms are in place through:
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Additional applications onboarded
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New integrations built
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Manual processes automated
Professional services are delivered across access management (AM), privileged access management (PAM), identity governance and administration (IGA), and customer identity and access management (CIAM).
Identity Support and Managed Services
Maintain reliable identity operations and access specialist expertise when you need it.
Our services include:
Expert Services Retainer
AM Managed Service
PAM Managed Service
IGA Managed Service
CIAM Managed Service
The services cover technical support, platform monitoring, configuration management, troubleshooting, policy changes, reporting and continuous improvement.
The benefits of identity services
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Reduce identity-related cyber risk
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Strengthen governance and accountability
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Improve compliance and audit readiness
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Automate manual identity processes
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Accelerate application onboarding
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Improve employee and customer experiences
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Increase adoption of existing technologies
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Enable Zero Trust initiatives
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Reduce pressure on internal teams
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Establish stronger controls for AI and non-human identities
Identity Security FAQS
What is identity and access management?
Identity and access management is the combination of technologies, policies and processes used to manage digital identities and control access to systems, applications and information. It covers how identities are created, authenticated, authorized, reviewed and removed.
How should organizations govern AI agents?
AI agents should be treated as identities with defined owners, approved purposes, controlled permissions and documented lifecycles. Organizations should be able to determine which data, tools and systems an agent can access, monitor its activity and remove access when it is no longer required.
What is the difference between AM, PAM, IGA and CIAM?
Access Management controls authentication and access to applications. PAM protects privileged accounts and administrative access. IGA governs identity lifecycles, access requests and certification. CIAM manages identities and access journeys for customers and business partners.
How can Integrity360 assess our current identity environment?
Our Current State Assessment, and Rapid PAM Assessment services evaluate existing technologies, controls, processes and governance. Each engagement identifies risks and improvement opportunities before producing practical recommendations and roadmaps.
How do you choose the right identity technology?
Defining requirements first, then assessing options against your environment, objectives and operating model. Our advisory specialists can walk you through that process and make recommendations you can take to procurement.
Can Integrity360 implement and integrate identity platforms?
Yes. Our Professional Services cover architecture, design, implementation, configuration, application onboarding, systems integration, testing, deployment and handover across AM, PAM, IGA and CIAM.
Can an identity platform implemented by another provider be supported?
Yes. Our Expert Services Retainer, Technical Support Services and Managed Service offerings can support eligible existing platforms, subject to an initial assessment of the environment and support requirements.
Does Integrity360 provide managed Identity Services?
Yes. Integrity360 provides managed services across AM, PAM, IGA and CIAM. These can include platform monitoring, technical support, configuration management, reporting, and continuous improvement.