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Identity Services
Govern, Secure and Manage Every Identity
Govern and control all identities across employees, customers, privileged users, applications, machines and AI agents with end-to-end Identity Services from Integrity360.
From initial assessment and strategy to implementation, optimisation, technical support and ongoing management, our specialists help you build identity capabilities that support security, compliance and business operations.
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What are identity services?
Identity Services help organisations control who or what can access their systems, applications and information. They combine technology, governance and operational processes to ensure appropriate access is granted, reviewed and removed throughout the identity lifecycle.
Integrity360 provides the advisory, professional and managed services required to bring these different identities under consistent control.
Our Identity Services
Our Identity Services cover every stage of the identity programme lifecycle, from initial discovery and strategic planning to implementation, continuous improvement and business-as-usual management.
Identity Advisory Services
Understand your current position and establish a practical route forward.
Our advisory capabilities include:
Current State Assessment (CSA)
Bespoke Advisory
Rapid PAM Assessment
AI Identity Framework
Our consultants assess existing environments, identify risks and gaps, define governance models and develop tactical and strategic roadmaps. Bespoke engagements are also available for specific technologies, business requirements or identity challenges.
Professional Services
Design, implement and develop identity technologies that support your organisation’s requirements.
Our Professional Services include:
Design and Build
Expand and Optimise
Identity architecture and engineering
Platform implementation and configuration
Application and system onboarding
Integrations and workflow automation
Testing, deployment and operational handover
We deliver Professional Services across Access Management (AM), Privileged Access Management (PAM), Identity Governance and Administration (IGA), and Customer Identity and Access Management (CIAM).
Identity Support and Managed Services
Maintain reliable identity operations and gain access to specialist expertise when it is needed.
Our services include:
Expert Services Retainer
Technical Support Services
AM Managed Service
PAM Managed Service
IGA Managed Service
CIAM Managed Service
The services cover technical support, platform monitoring, configuration management, troubleshooting, policy changes, reporting and continuous improvement.
The benefits of Integrity360 Identity Services
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Reduce identity-related cyber risk
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Strengthen governance and accountability
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Improve compliance and audit readiness
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Automate manual identity processes
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Accelerate application onboarding
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Improve employee and customer experiences
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Increase adoption of existing technologies
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Enable Zero Trust initiatives
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Reduce pressure on internal teams
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Establish stronger controls for AI and non-human identities
Identity Security FAQS
What is identity and access management?
Identity and access management is the combination of technologies, policies and processes used to manage digital identities and control access to systems, applications and information. It covers how identities are created, authenticated, authorised, reviewed and removed.
What is the difference between AM, PAM, IGA and CIAM?
Access Management controls authentication and access to applications. PAM protects privileged accounts and administrative access. IGA governs identity lifecycles, access requests and certification. CIAM manages identities and access journeys for customers and business partners.
How can Integrity360 assess our current identity environment?
Our Current State Assessment, and Rapid PAM Assessment services evaluate existing technologies, controls, processes and governance. Each engagement identifies risks and improvement opportunities before producing practical recommendations and roadmaps.
Can Integrity360 help us select an identity technology?
Yes. Our advisory specialists can define requirements, assess available options and help select technologies suited to your organisation’s environment, objectives and operating model.
Can Integrity360 implement and integrate identity platforms?
Yes. Our Professional Services cover architecture, design, implementation, configuration, application onboarding, systems integration, testing, deployment and handover across AM, PAM, IGA and CIAM.
Can Integrity360 support an identity platform implemented by another provider?
Yes. Our Expert Services Retainer, Technical Support Services and Managed Service offerings can support eligible existing platforms, subject to an initial assessment of the environment and support requirements.
Does Integrity360 provide managed Identity Services?
Yes. Integrity360 provides managed services across AM, PAM, IGA and CIAM. These can include platform monitoring, technical support, configuration management, reporting, and continuous improvement.
How should organisations govern AI agents?
AI agents should be treated as identities with defined owners, approved purposes, controlled permissions and documented lifecycles. Organisations should be able to determine which data, tools and systems an agent can access, monitor its activity and remove access when it is no longer required.
