Managed Security Awareness
Turn your people into your strongest defence.
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The human security challenge
Attackers target people because it works. Email, voice, messaging and even video now provide multiple paths for social engineering, and while technical tools are vital, they cannot solve the human element. Most breaches today involve some form of human error or manipulation. Building lasting habits across the workforce is the only way to close this gap, which is why our Managed Security Awareness Service focuses on the behaviours that matter most.
What is Managed Security Awareness?
Delivered remotely, the Integrity360 Managed Security Awareness Service enables organisations to promote a risk-aware culture and change behaviours to be more mindful of threats every day. The service identifies “human” vulnerabilities and remediates them before they can be exploited.
It includes:
Engaging training: web-based, interactive, scenario-led modules that remediate gaps.
Reinforcement: ongoing reminders and awareness materials that maintain a strong security baseline.
Measurement: dashboards and reports that demonstrate reduced risk and validate programme effectiveness.
Customised campaigns: tailored content to match your organisation’s culture.
Phishing, vishing and smishing campaigns: realistic simulations with full reporting.
Multi-language support: translation of campaign templates and landing pages.
Directory synchronisation: assistance with Active Directory integration and group management.
Analysis and reporting: detailed campaign results with executive summaries.
Best practice guidance: practical advice to maximise outcomes.
Service Benefits
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Reduce organisational risk by changing everyday behaviours, not just raising awareness.
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Offload the planning, execution and reporting burden from internal teams.
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Reach all staff with accessible, localised, and culturally relevant campaigns.
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Prove impact through clear metrics, trend analysis and executive-ready reporting.
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Deliver targeted retraining to individuals who need additional support.
Gartner Recognised
We are thrilled to share that Integrity360 has been recognised as a Gartner Representative Vendor in 5 of their Market Guides, including: Managed Security Services, Managed Detection and Response, Gartner's Market Guide for Co-Managed Security Monitoring Services, Managed SIEM Services, and Digital Forensics and Incident Response Retainer Services.
Gartner has included a range of providers within its market guide for managed services to ensure clear coverage from a geographical, vertical and capabilities perspective. Those included in the Gartner market guide display clarity in the vision for an end-user outcome-focused offering distinct from a pure technology-driven offering.
Managed Security Awareness FAQS
What is Managed Security Awareness?
It’s a fully managed service that goes beyond off-the-shelf training. We design, run, and report on ongoing awareness campaigns — from phishing simulations to tailored training — to help you reduce human risk without adding pressure to your internal teams.
How is this different from traditional training?
Traditional training is often a one-off exercise. Our managed approach is continuous: employees are trained, tested, and reminded regularly. Campaigns evolve with your business and threat landscape, ensuring security awareness stays relevant and effective.
How do you measure success?
We provide detailed reports on user performance, campaign outcomes, and organisational risk scores. You’ll see measurable improvements over time — from fewer phishing clicks to higher training completion rates — backed by executive-ready summaries.
Can the training be customised to your business?
Yes. Campaigns are tailored to your organisation’s culture, brand, and industry. Content is available in 30+ languages, and training portals can reflect your corporate identity for a consistent user experience.
What happens if employees fail a phishing test?
They’re automatically enrolled in targeted retraining that addresses the exact behaviours that need improvement. This ensures issues are corrected quickly and effectively.
Do we need to manage the platform ourselves?
No. Integrity360 takes care of platform setup, integration with Active Directory, campaign design, scheduling, and reporting. We manage the entire process, while keeping you updated with clear insights.
How quickly can we see results?
Most organisations begin to see improvements in awareness and behaviour within weeks of launching the programme. Regular reporting provides clear visibility into progress and remaining areas of risk.
Is this suitable for organisations of all sizes?
Yes. Whether you’re a small to mid-sized business or a large enterprise, our service scales to match your needs and resources.
