Under Attack?
Maintain PCI compliance with a dedicated PCI Officer
Strengthen your payment security and reduce the operational burden of compliance with a dedicated PCI Officer from Integrity360.
Our PCI Officer Service provides dedicated compliance and security governance expertise to manage recurring control activities, evidence, policies, remediation and assessment readiness across PCI DSS and other applicable payment security standards.
What is a PCI Officer Service?
An Integrity360 PCI Officer acts as an extension of your team. They coordinate recurring compliance activities, maintain your compliance calendar, monitor evidence coverage, review policies, track remediation and prepare your organisation for formal assessments.
The service does not transfer accountability away from your organisation. Your designated teams continue to own controls, systems, risk acceptance and attestation decisions. The PCI Officer provides the structure, oversight and specialist knowledge needed to keep the programme operating effectively.
Who is the PCI Officer Service For?
The service is designed for organisations that must maintain payment security compliance over time but do not have the capacity or specialist expertise to manage the programme internally.
It is particularly suited to:
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Level 1 merchants and service providers
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Organisations managing several compliance frameworks
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Businesses without an internal PCI compliance specialist
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Software vendors subject to PCI SSF, P2PE or 3DS requirements
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Multi-entity and multinational organisations
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Organisations recovering from a difficult assessment
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Businesses undergoing cloud migration, mergers, acquisitions or re-platforming
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Organisations introducing new payment channels or technologies
Reduce the complexity of PCI Compliance
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Dedicated compliance expertise
Gain a named PCI Officer who understands your organisation, operating model, payment environment and applicable compliance obligations.
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Continuous compliance management
Manage PCI compliance as an ongoing business process rather than a last-minute activity performed before an annual assessment.
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Assessment-ready evidence
Collect, review and organise evidence when controls are performed, reducing delays and preventing unsuitable evidence from reaching the assessor.
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Reduced duplication
Map individual controls and evidence items across multiple standards so the same information does not need to be collected repeatedly.
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Earlier identification of gaps
Detect missed controls, overdue remediation and evidence gaps while there is still time to resolve them efficiently.
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Less pressure on internal teams
Move day-to-day coordination and evidence management away from technical teams so they can concentrate on security operations and business priorities.
PCI Officer service modules
Every PCI Officer engagement begins with onboarding and the creation of a clear compliance baseline. From there, you can select the modules that best match your organisation’s requirements, compliance obligations and internal resources. Modules can be added or adjusted as your programme develops.
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Onboarding and compliance baseline
Key outputs include a baseline report, applicability matrix, compliance RACI, twelve-month calendar and prioritised quick wins. -
Compliance Programme Governance
Maintains a unified compliance calendar across all applicable standards, tracks recurring control activities, manages scope reviews and supports risk, third-party and change governance. -
Security Governance and Policy Review
Reviews policies, procedures, governance records and the underlying control framework to identify gaps between documented requirements and how the organisation operates in practice. -
Continuous Evidence Management
Collects, quality-checks and organises evidence throughout the year so it is complete, traceable and ready for assessment when required.
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Control Monitoring and Business-as-Usual Assurance
Verifies that recurring controls are completed within the required frequency, identifies missed or late activities and tracks remediation through to validated closure. -
Assessment Readiness and Support
Provides progressive readiness reviews, prepares interviewees and evidence packs, coordinates fieldwork and helps prevent unexpected findings during formal assessments. -
Reporting and Escalation
Delivers operational and executive reporting on compliance status, evidence coverage, remediation, risks and upcoming validation deadlines, with defined escalation triggers for material issues.
Why choose Integrity360?
Our team of cyber security and privacy experts provide a comprehensive report highlighting the identified risks and proposed mitigation measures. The report serves as evidence of compliance efforts, guiding risk management strategies, and ensuring that data processing activities respect individuals’ privacy rights.
Gartner Recognised
We are thrilled to share that Integrity360 has been recognised as a Gartner Representative Vendor in 5 of their Market Guides, including: Managed Security Services, Managed Detection and Response, Gartner's Market Guide for Co-Managed Security Monitoring Services and Managed SIEM Services.
Gartner has included a range of providers within its market guide for managed services to ensure clear coverage from a geographical, vertical and capabilities perspective. Those included in the Gartner market guide display clarity in the vision for an end-user outcome-focused offering distinct from a pure technology-driven offering.
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PCI Officer FAQs
What does a PCI Officer do?
A PCI Officer coordinates the recurring governance, control, evidence and assessment activities required to maintain PCI compliance. This can include managing the compliance calendar, reviewing evidence, monitoring remediation, assessing scope changes and preparing the organisation for formal assessments.
Is a PCI Officer the same as a QSA?
No. A PCI Officer supports the organisation in maintaining its compliance programme. A Qualified Security Assessor independently assesses whether the organisation meets the relevant PCI requirements.
Where Integrity360 provides both services, separate teams and reporting structures are used to preserve assessor independence.
Does the PCI Officer take responsibility for our PCI compliance?
No. Your organisation retains responsibility for control ownership, risk acceptance, remediation decisions and formal attestations.
The PCI Officer coordinates the programme, challenges weaknesses, reports status and helps your teams maintain compliance effectively.
Can the service support more than PCI DSS?
Yes. The service can cover PCI DSS alongside payment security standards such as P2PE, 3DS, PIN Security and Secure Software Framework, as well as frameworks including DORA, NIS2, PSD2, SWIFT CSP and ISO 27001.
Can we use the service without employing a full-time PCI Officer?
Yes. Support can be delivered through an agreed number of days per month, a fractional resource, a dedicated full-time PCI Officer or a wider programme model.
How does the service improve assessment readiness?
Evidence is collected and reviewed continuously, recurring controls are monitored and formal readiness reviews are completed before the assessment window. This allows gaps to be identified and resolved before they become formal findings.
How long does onboarding take?
The initial onboarding and compliance baseline phase usually takes approximately four to six weeks. The exact timeframe depends on the size, complexity and number of standards in scope.
Can a PCI Officer support organisational change?
Yes. The service can assess the compliance impact of changes such as cloud migration, re-platforming, new payment channels, mergers, acquisitions and third-party supplier changes.
Does the service include policy drafting?
Policy and procedure review, gap identification, templates and drafting support can be included through the Security Governance and Policy Review module.
Will we have a named PCI Officer?
Yes. Each organisation receives a named PCI Officer who is introduced and agreed before the engagement begins. A named deputy is also briefed to maintain continuity.
