Integrity360 is the largest specialist IT security consultancy in the country. We secure the networks, infrastructure and information of some of the leading companies in both Ireland and the UK. We are passionate about what we do, so too must any new recruits.
Integrity360 is currently expanding at a rapid rate – could you be the newest member to our team? We are fun and dynamic and believe in constant learning and development. Progression is a typical buzz word within the organisation. #Whatsthecatch
Reporting to the IMS Governance & Compliance Manager, the IMS Tools Lead will primarily be responsible for the day-to-day management of IT Operational Service Management tools within the Managed Security Services (MSS) practice.
The IMS Tools Lead will be a member of the Integrated Management System (IMS) Governance & Compliance team that is responsible for overseeing a programme of governance & oversight of all certified ISO frameworks within the organisation& the supporting toolset.
As part of the role, the IMS Tools Lead will provide process ownership for operational service management processes related, including Event Management. The IMS Tools Lead will also be responsible for liaising with the Internal IT function on the operation & enhancement of the organisation’s Service Management suite of tools. As a member of the process management group, the IMS Tools Lead will oversee the implementation of service improvements within their ITSM tools and for managing adherence to associated processes & policies.
As the IMS Tools Lead, your responsibilities will include, but are not limited to, the following: