Client Partner Sales

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Location

Dublin, Ireland

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Terms

Permanent / Full Time

Who We Are

Integrity360 is the largest specialist IT security consultancy in the country. We secure the networks, infrastructure and information of some of the leading companies in both Ireland and the UK. We are passionate about what we do, so too must any new recruits.

Integrity360 is currently expanding at a rapid rate – could you be the newest member to our team? We are fun and dynamic and believe in constant learning and development. Progression is a typical buzz word within the organisation. #Whatsthecatch

Responsibilities

  • Consultative Selling to help customers secure their environments
  • Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships.
  • Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction
  • Manage your individual accounts, sales plans, and activities, to ensure we are demonstrating true value and customer advocacy.
  • Produce clear sales plans, documented in our CRM (Salesforce), so we have complete transparency and consistency in how we are delivering for our customers.
  • Contribute to the financial planning of the team, through the provision of accurate sales forecasts and fulfilment.
  • Effectively contribute to internal projects, developing innovative ideas ensuring they align to business goals. Contribute to ad hoc internal projects in relation to Integrity360’s sales strategy.
  • Maintain a visible senior presence in team engagement and external stakeholder management.
  • Curious about new technology and constantly learning
  • Maintain product knowledge and end-to-end fulfilment process.
  • Build collaborative internal relationships across customer fulfilment and resourceful in using technical and specialist resource, where required.
  • To establish and maintain excellent relationships at the appropriate levels with the assigned customer base
  • To understand the customers’ key business drivers and strategic requirements and align our solutions and offerings to provide maximum value to Intergrity360 and the client
  • To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your identified customer base
  • Implement a robust account planning process
  • To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base.  
  • Promote the Integrity360 ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience.
  • Act as liaison between clients and management for business executions.
  • Understand client needs and identify new business opportunities.
  • Negotiate business contracts and costs with customers as needed.
  • Develop customized programs to meet client needs and close business.
  • Develop business proposals and make product presentations for clients.
  • Build positive and productive relationships with clients up to and including CXO
  • Develop account strategies to meet revenue target.
  • Assist in development of account budgets and timelines.
  • Assess potential business risks and develop mitigation plans.
  • Provide outstanding services and ensure customer satisfaction
  • Address customer concerns and queries in a timely and accurate manner
  • Lead a virtual team to deliver for your customers

Qualities

  • Ability to present and influence at senior level (internally and externally).
  • Ability to identify problems and implement innovative solutions.
  • Ability to generate new business from large commercial brands.
  • Ability to lead on internal projects, and work collaboratively across the organisation.
  • Ability to develop market and competitor insights, in partnership with our internal marketing function.
  • Active commitment to personal development.
  • Ability to problem-solve, and spot opportunities for upsell and account development through creative selling.
  • Ability to work autonomously.
  • Proven customer service experience with Tier 1 customers
  • Ability to work under pressure, assertive and remaining in control, with a high level of authority and authenticity.
  • Strong organisational skills.
  • Highly effective planning, coordination, and time management.
  • Strong analytical skills to inform account plans and solutions for customers.
  • Computer literate – Word, Excel, PowerPoint.
  • Understanding of CRM systems such as Salesforce

What you will bring to us

  • Degree or equivalent.
  • A minimum of seven years’ sales experience in technology
  • Track record of major deals, particularly Managed Services
  • Managing major accounts
  • Experience generating new business.
  • Experience of managing key existing accounts and renewal responsibility.
  • Knowledge of marketing practices (direct marketing, data sales, and press advertising).
  • Knowledge of Cyber Security fundamentals
  • Experience of selling both hardware and software

What we will provide for you

You will have the opportunity daily to interact with other committed, talented, and equally security focused professionals in a challenging, team-oriented environment to guide and liaise on technical issues and mentor other staff members.  

  • Opportunity to gain experience and knowledge in a key field of expertise 
  • Exposure to many sectors including Financial Services, Retail, Online Gaming and Telecommunications 
  • Further education, mentoring and training to enhance your skillset 
  • A team of highly experienced technology and security professionals to work with and support you. 
  • A chance to work with one of the market leaders in Information Security companies (Winner of the AIB Enterprise of the Year Award 2013, Nominated for EY, EOY 2015, Winner of Best Place to Work 2016, Winner of Managed Security Service Provider 2017) 
  • A company that is going from strength to strength with significant growth plans that we are achieving 
  • Working in Cyber which is one of the most exciting and fastest moving sectors in IT at the moment 
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